Ideal for beach holidaymakers, this complex lies in the heart of the Riviera Maya, right by the sea.
Multilingual staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Travellers with their own cars can use the parking spaces (no extra charge) (subject to availability). Other services include a babysitting service (for a fee), a childcare service, room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Complimentary newspapers are available.
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed, a king-size bed or a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Extra comforts include a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, a DVD player and WiFi are provided as well. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.
Guests can cool off in one of the 5 outdoor pools. There is a children's swimming area as well. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. Sun loungers and parasols on the terrace invite guests to relax and unwind. The complex offers an extensive outdoor sports programme, including tennis, bocce, beach volleyball, volleyball, basketball and golf. With windsurfing, jet skiing, sailing, catamaraning, kayaking, snorkelling and diving available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, bowling, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Leisure facilities include an entertainment programme, a kids' club, a kids' disco, a dance club, a casino and a nightclub. Copyright GIATA 2004 - 2023. Multilingual, powered by www.giata.com for client no. 124971
Dining facilities include 11 restaurants, a café and a bar. All-inclusive can be booked. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. A generous breakfast, lunch and dinner tempt guests with a wide range of dishes. The show cooking is a particularly special attraction.
The hotel accepts the following credit cards: American Express, VISA and MasterCard.
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